Our customers have always served as our foundation, informing every decision we make and guiding our operation and our direction. They are truly part of a shared vision that keeps us moving forward together. These are the values that drive our “Customer Success Obsessed” culture everyday.
CUSTOMER FOCUS
Every department at MOBILTEX is fully committed to our customers’ complete satisfaction. Our mission is to keep our customers happy by listening closely to their needs, delivering the highest-quality products and solutions, and backing them with a Product Support and Service team that is quite simply unmatched in the industry.
INTEGRITY
This is our foundational value. Whether we’re testing equipment or advising a customer on how best to manage a situation, we conduct ourselves with unwavering professionalism, honesty, and the highest levels of ethical decision-making in order to best support our customer. Without integrity, nothing else matters at MOBILTEX.
SUPPLY CHAIN SPEED & AGILITY
Technology changes rapidly and markets are always in flux – because of this our philosophy is we must operate with speed, agility, and adaptability while planning ahead for resilience – we believe this is fundamental in our space in order to support our customers that are operating critical infrastructure assets. We anticipate and respond quickly to opportunities, address issues, and satisfy our customers’ unique requirements with rock solid reliability and industry-best lead times.
INNOVATION & CHANGE
MOBILTEX recognizes that technology advancements and innovative solutions are most likely to occur when people push their boundaries. So we encourage thought-leadership and embrace change at every level of our organization. We reward creative thinking, we learn from our missteps, and build on our achievements.
DIVERSITY & INCLUSION
We welcome a wide variety of perspectives, people, thoughts, and ideas. This methodology enables us to realize opportunities from each individual and helps us ensure our company is always advancing and learning from all members of our team. We welcome and strive to learn from feedback within all areas of the organization.
TEAMWORK
As MOBILTEX grows, we feel it’s crucial that our associates work collaboratively in order for us to reach our goals of innovation, safety, and unparalleled customer satisfaction. This mindset allows us to develop skills, operate efficiently, share ideas, and continue to innovate. Above all, our culture of teamwork is absolutely necessary for us to continuously work to exceed our customers’ expectations.
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