CorView.Cloud FAQ

Welcome to CorView.Cloud!

We are excited to launch our new CorView platform along with its updated interface and enhanced features and functionality. There are many updates to CorView.Cloud over our previous Legacy version. We would like to point out some of the caveats between the two platforms (Legacy and Cloud) and mention some of the new features to ensure everyone’s transition is as smooth as possible.

Introduction to CorView Cloud v1

Considerations with CorView.Cloud and our legacy platform:

  • Interruption Groups:
    • Interruption Groups have been fully synchronized between the two platforms.
    • We can run additional syncs as required upon request.
    • To assign a Site to an Interruption Group in CorView.Cloud, simply edit the Site and add/remove the appropriate Interruption Groups.
    • For managing Interruption Groups, we now also have the new Group Management UI accessible from the Epsilon Menu on the “Groups” Page.
  • Saving Multiple Custom Manual Export Templates:
    • Currently, Tables can be configured for export and that configuration will be available on that Table until it is changed (ie. on the next log-in, it would still be available).
    • The function to save MULTIPLE templates on a single Table is not yet released – projected for Q4 2023.
    • We highly recommend leveraging the new API or FTP export function if you have a requirement for multiple export templates.
New features on the CorView.Cloud platform include:
  • Modern, more intuitive user interface
  • User-customizable column display
  • Text search on filter dropdowns
  • Text search on most pages (top right)
  • Filters are synchronized between the Map, Readings and Site Status pages
  • Groups have been consolidated into Standard and Interruption
  • Regions have been renamed to Companies

Stay tuned as we have much more to come with continuous releases of new features! As always, the MOBILTEX CorView teams appreciate and encourage all feedback from our clients.

The voice of our customers truly helps drive development and make our platform and products better for you, our users.

If there is anything you would like to share with us on how we can improve CorView.Cloud, please feel free to contact us at service1 [at ] mobiltex [dot] com.

Q: What is CorView.Cloud?

CorView.Cloud is the next-generation version of CorViewredesigned and modernized to enhance your experience engaging with data collected by your CorTalk devices, and the devices themselves.  

Some of the improvements include:  

  • Web-based platform built on a leading commercial cloud service provider [AWS]
  • Enhanced features and advanced functionality across the platform, with more to come in subsequent releases leveraging AI and machine learning functionality
  • New Open Application Program Interfaces (APIs) are now available to greatly enhance the platform’s data export capabilities
  • Improved workflows for automated customized data exports directly to secure FTPS servers for any third-party system to access
  • Enhanced data visualization and navigation across the platform
  • Web version to be mobile and tablet friendly and remains compatible with the CorView app
  • Modernized foundation to develop new features incorporating advanced machine learning and data analytics functionality
  • Multi-tenant, globally distributed platform hosted on AWS with SOC2-certified security and operations

Q: I’m concerned that the migration will affect how I export data from CorView for import into PCS

  • All existing CorView API tools and FTP Export Data Structures for PCS Data Bridge have been fully migrated
  • New Open Application Program Interfaces (APIs) are now available to greatly enhance the platform’s data export capabilities
  • Improved workflows for automated customized data exports directly to secure FTP servers for third-party systems to access

Q: Does my organization need to do anything to prepare for the migration?

  • No need to back-up or transfer your data – all historical measurement data for all monitored sites will seamlessly propagate to the new platform. 

Q: Will there be any downtime during the migration?

  • No downtime is anticipated – there is also no “migration” – the Cloud Database has been synced with all customer data from Legacy for over a year now.

Q: What are the major changes in CorView.Cloud vs. the existing platform that we should be aware of?

Hierarchy and Permissions:

  • For the initial release, the hierarchy will match the current state of CorView, meaning that Regions and Groups will be maintained in the new system as is. However, Regions are now referred to as Companies.
  • CorView.Cloud will provide more flexibility in how permissions are established for each user. Dedicated Admin users will be able to adjust permissions across all users within their jurisdiction.
  • User Roles ARE NOT automatically synced – Company Admins will need to reassign within Cloud

Flexible column headings: 

  • CorView.Cloud will determine visible columns based on current query parameters and data retrieved from the server. 

Application Program Interfaces (APIs): 

  • APIs will greatly improve the process of exporting data from CorView. More information will be updated here so please check-back closer to the launch date.  

More consistent and powerful filtering: 

  • The new platform will provide a more practical filtering bar, enabling improved experience in zoning in on key metrics. Furthermore, the filter bar will be consistent across multiple page views on CorView, improving the ability to navigate across sites, maps, and readings.  

Q: Will the migration affect my current CorTalk RMU installation program?

  • There will be no impact to the installation process or anything related to the RMU configuration apps – all remain the same.  
  • CorView.Cloud will have a very similar representation of RMUs, Sites, and Groups. See the Hierarchy & Permissions section to know what is going to change.  

Q: What will the command features look like (e.g. Schedule Rectifier Interrupt)? Will I need re-train my entire team?

  • Our intention was to enhance the existing platform while not deviating from things that work. Therefore, the command process will feel very similar to the current platform.  

Q: What new features can we expect right away in CorView.Cloud?

  • More advanced Graphing Tools are now available to all users
  • Filtering on the various Tables has been greatly enhanced
  • Views (column ordering) are customizable and saved to User Profile (they will not impact other users UI)
  • API access allows more advanced data export/analysis functionality

Q: Do I have to pay extra for the new CorView?

  • No, access to the CorView.Cloud platform is available to all subscribers. In the future, use of APIs will be monitored to ensure that usage is compatible with expectations, and some API tiers may require additional payment.

Q: Will I still get my readings emailed to me periodically?

  • Yes. User settings in the existing platform have been migrated to the new platform. 

Q: Do I access CorView.Cloud via the same web address?


Overview Video [ April 2023 – 12 mins]


Full Training Video [ April 25, 2023 – 55 mins]


CorView.Cloud v1.28 Release – Dashboards and Graphing


CorView.Cloud v1.29 Release – Filter, Graphing, and Dashboards Enhancements [ Release Notes ]


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